Mint Resumes – Job Search, Career Info and Resumes


Drive: The Song
December 17, 2009, 12:46 am
Filed under: Uncategorized



Motivation and Drive: Do You Like Your Job?

The return from your work must be the satisfaction which that work brings you and the world’s need of that work.  With this, life is heaven, or as near heaven as you can get.  Without this – with work which you despise, which bores you, and which the world does not need – this life is hell.

W.E.B. Du Bois, Founder of the NAACP

Mr. Du Bois got it – and I think Dan Pink, author of Drive:  The Surprising Truth About What Motivates Us, would agree.

In Drive, Pink focuses on three things people desire in work:

Autonomy

This is another word for freedom.  Knowledge workers want the ability to manage themselves – to determine how they reach specific results.  Illustrating this, Pink quotes Tom Kelley, the GM of world-famous design firm IDEO:

The ultimate freedom for creative groups is the freedom to experiment with new ideas.  Some skeptics insist that innovation is expensive.  In the long run, innovation is cheap.  Mediocrity is expensive — and autonomy can be the antidote.

Mastery

In the military, orders are given and carried out with precision.  Disobedience brings painful consequences.   The Industrial Revolution installed a similar hierarchy in businesses.  If you’re on an assembly line, cutting apricots, or doing defined, repetitive work, such a structure is understandable.

Does it elicit our best work?  Probably not.  It certainly doesn’t get people engaged and liking either their job or their organization.  Pink cites Teresa Amabile of Harvard University:

The desire to do something  because you find it deeply satisfying and personally challenging inspieres the highest levels of creativity, whether it’s in the arts, sciences, or business.

Purpose

When we work toward a goal that has a higher motive than just bringing home a paycheck, we’re more deeply motivated.  Higher purpose is present in both corporations and nonprofits, as noted in this post by Penelope Trunk (see #2).  On this topic, Pink quotes Mihalyi Csikszentmihalyi:

One cannot lead a life that is truly excellent without feeling that one belongs to something greater and more permanent than oneself.

Autonomy, mastery and purpose – the three keys to motivation.  If you’ve got all three, it’s very likely that you’ll say yes to the question posed in the title of this post.

More on the book Drive and the topic of motivation…soon.



21 Ways to Step Up Your Motivation
December 16, 2009, 4:12 pm
Filed under: General | Tags: ,

Here’s a list of 21 ways to improve your motivation over at Pick Your Brain.

Some are old, others new.  Some Dan Pink would approve of.  Others he’d look at and probably say, “Not so much…”

Which do it for you – which make you think, “Ugh.  Another one of those.”



3 Who Know Motivation: Dan Pink, Nilofer Merchant and Ted Cross

Here’s a key point of the new Daniel Pink book on motivation (and other topics) Drive:  the best, the most lasting, the really important motivation comes from within us.  It’s intrinsic, and it’s far more powerful than the old school reward-punishment syndrome.

Pink’s contention is supported by scientific studies by Harry F. Harlow, a psychology prof at the University of Wisconsin.   Even more proof comes from Edward Deci, an MBA from Wharton who had a hunch that people in business hadn’t gotten motivation quite right.

In short, Deci’s work found that rewards can actually have a negative effect on performance.

Nilofer Merchant, Silicon Valley CEO of Rubicon Consulting, TED presenter, and O’Reilly author of The New How has known this about motivation for years.

A strong proponent of team motivation, Merchant gets intrinsic motivation big time and has long said that the pseudo-military business structure is dated and needs to be changed.

Ted Cross also knows motivation – but in a way entirely different than Pink and Merchant.  He personifies intrinsic motivation.  In the second half of his life he fell in love with birds.  Now 85, that love was so powerful that it motivated him to travel thousands and thousands of miles over 16 time zones and many decades in search of the illusive perfect avian photograph.

More to come on Drive and motivation…



Drive and Motivation
December 15, 2009, 11:58 am
Filed under: Uncategorized

Motivation.  What motivates you?  Does the old carrot and stick approach work with you and employees in your organization?  Or are people engaged and wanting something more?

Dan Pink describes motivation in the workplace in his new book, Drive, and it looks different for companies that are willing to give people autonomy and work that they connect with.

Chris Brogan, the community and social media expert, just sent out his ‘Behind the Scenes’ newsletter today, and his writing is emblematic of the kind of change Pink is talking about:

The thing is, my work is passion. I work on things that drive me, from the very core of my heart and from the sparkly bits of my brain. So to me, what I’m doing doesn’t feel like a grind. I realize that I’m fortunate. I know that some/many of us are still doing what we have to, and that’s not always sexy. But I guess, when I take stock of all that I’m doing, I’m saying that my pace, though sometimes even too frenzied for me, is okay by me, because it’s doing something I love.



From Daniel Pink’s Drive: On Autonomy
December 14, 2009, 10:55 pm
Filed under: Executive, General, Legal, Professional, Recent Graduates | Tags: , , , ,

Daniel Pink’s latest book Drive:  The Surprising Truth About What Motivates Us will be released at the end of the month.  I’ve spent the last several days reading the galleys and it’s a meaty read that will make you think.  His thoughts about autonomy are important because, more than almost anything, that’s what we crave in the workplace:

But today economic accomplishment, not to mention personal fulfillment, more often swings on a different hinge.  It depends not on keeping our nature submerged but on allowing it to surface.  It reuires resisting the temptation to control people — and instead doing everything we can to reawaken their deep-seated sense of autonomy.  This innate capacity for self-direction is at the heart of Motivation 3.0 and Type I behavior.

Pink is talking about the companies that support skunk works – loose groups of people who come up with the next ideas a company will develop.

Companies like Atlassian in Australia that demand employee creativity and do everything in their power to encourage it – and in the process, produce some of the world’s best software with extremely low engineer turnover. 

Zappo’s is used as an example because the organization empowers call center employees to make decisions on the customer’s behalf and respect their individuality – no phone scripts.

One of the methods used is called ROWE – Results-Only Work Environment.  This is the direction that supports autonomy – the focus is on getting the work done.  How, when, or where is left up to the individual.  Figure it out, then get it done.  The ultimate in workplace freedom, with every action centered on completion of the task to reach the needed results.  It’s the opposite of a scheduled, timed GM assembly line where workers perform the same task over and over.

My view?  HR will be a key player in the transition to ROWE and worker autonomy.  Stay tuned for more…



Who’s Driving Your Bus?
December 11, 2009, 3:45 pm
Filed under: General | Tags: , ,

Social media is great.  We meet new people, receive new opportunities.

Except when we don’t.

Here’s a post by Seth Godin that’s worth pondering.

If you’re spending a lot of time using Twitter, Plurk, Ping.fm and other social media – are you getting the results you want?  What’s your goal?  If you’re not achieving it, what do you need to change to get there?



3 Ways to Cause The World’s Worst Interview
December 9, 2009, 1:55 am
Filed under: Executive, General, Legal, Professional, Recent Graduates | Tags: , , ,

I was sixty seconds into the interview, confident that my path to the executive suite in a large retail corporation was assured, when Miss Egan, the VP of Executive Training, dropped the bomb.

“Are you pregnant?”

I shook my head, not believing what I’d just heard but realizing I’d better respond.  “Uh, no.”

“Are you planning to have children in the next few years?”

“I don’t think so – not at this time.”

This was the interview as judo (and, of course, would be illegal now).  After throwing me off balance,  she went for the jugular — “Why do you think you’re different from the hundreds of executive training candidates who call me every month?  What’s so great about you?”

I listed my work achievements, my sales increases, my ability to manage and lead, my expertise in display.

She got up, walked around her giant grey battleship of a desk, held open her office door and said, “Yes, that’s very nice.  Keep up the good work.  If an opening comes up, I know where to find you.”

I’d been dismissed.  I hadn’t even had time to warm the seat – what happened?   In retrospect, I see three ways I missed.

Lack of an internal champion

I wasn’t politically savvy.  It was early in my career and I didn’t realize that I needed a mentor or someone who would serve as my internal champion and help grease the skids for me within the company.  Instead, I thought I could do it all myself.  My strategy backfired – Miss Egan was looking for someone who knew the ropes.  I demonstrated that I’d tied myself in knots.  She was not amused.

In this company, it was important to win your way to promotions by having several well-placed and influential executives call and pave the way for you.  Demonstrating that I had a relationship with such an influencer would have spoken volumes to her about my ability to plan and establish relationships.  It also would have told her that the executives had confidence in me.

Lack of preparation

I came off like a bumpkin because I couldn’t demonstrate to her that I had support from people who mattered in the organization.  Miss Egan actually expected – and probably already knew – all the stats I gave her.  She wasn’t blown out of the water because she was way ahead of me.  She wanted a demonstration of my social and cultural understanding of the company.  When I demonstrated my ignorance and gave her something else entirely, she showed me the door.

I should have checked with others already in the training program to find out how they’d succeeded.  A couple of coffee meetings would have provided the information I needed to give her what she wanted.

Lack of drive

In Daniel Pink’s new book, Drive, he talks about the importance of intrinsic motivation vs. extrinsic motivation.  When it’s intrinsic, there’s no carrot or stick.  Instead, the desire to perform is intense because it comes from deep within you.  More about this in a later post when I review the book – which, by the way,  is excellent and well worth reading.  After I finished it, I understood why one job I held was a complete setup for failure – I won’t have to make that mistake again.

Back to Miss Egan – who saw that I didn’t have the internal stamina and desire to make it at that time.

But I was tenacious, I learned and found another way to the path I wanted.  That way?  Mastery.  For me, high proficiency went hand-in-hand with drive.  The more capable and knowledgeable I became, the more drive I had to learn about the business and do well.

While I certainly didn’t have Miss Egan at hello, I turned the situation into a win by tapping into my internal desire to learn, grow and succeed.  And I never again went through an interview situation like this one.



Candidates – Working Your Network: Use a System, Be Comprehensive
December 4, 2009, 12:03 am
Filed under: General | Tags: , , , ,

The goal of a job search is to get in touch with each individual on your contact list at least once.  Based on that experience, select the key people to contact regularly until you reach the end of your search and have a new job.

To do this, you’ve got to know what you’re looking for and what the ‘ask’ is for each person you’re going to contact.

Narrow your search to one or two areas so you don’t confuse your contacts.  Fill in the blanks:  “I’m interested in positions in _________, and I’m also looking at opportunities in __________.”

There are three contact categories – hiring authorities, direct referral sources who can connect you with hiring authorities, and indirect referral sources.

Indirect Referral Sources

Email them a copy of your resume with a short, informational note on your search.  Ask them to get in touch with you with their ideas, leads or referrals.  Separate real leads from bad advice.  Thank everyone who responds.  When you get a name, email and phone number as a lead – contact that person and let them know who referred you.

Direct Referral Sources

People you’ve known for years may fall into this  group.  They might be family members, people you’ve worked with – even your dry cleaner.  They’ll have some type of direct connection to the industry or company you’re targeting.  Do the same contact work  email them a note and a resume and ask for their help.  Follow up on everything they send you and make sure to send them thank you notes for their time and trouble.

Hiring Authorities

By now you know the drill.  These contacts should be more formal.  Be clear you’re looking for ideas, leads or referrals.  The goal is to expand your circle, stretching the network of people you know as far as possible.  You’re seeking information and their expertise.

Questions

Make sure you don’t just get vague responses.  Typically, a candidate asks a friend if they know of any jobs open in marketing, the friend says no, and the entire transaction is forgotten.  The best way to avoid this is to ask specific questions:

Is there a manager in your organization who could benefit from my expertise?

ACME Widgets is on my short list of companies I”m trying to learn about.  Do you know anyone there?

Is someone at your gym, church or bank the right person to ask about this company or industry?

Be sure to follow up and be comprehensive.  No stone is too small to be left unturned.



3 Truths About Headhunters, Part II
December 3, 2009, 7:03 am
Filed under: Executive, General, Legal, Professional, Recent Graduates | Tags: , ,

Be an honorable client – don’t screw over your recruiter. How do candidates do that?  By being difficult and changing your mind about the amount of salary you want, after telling the recruiter a lower range.  By pouting over a title you feel you should have – when it’s way out of the ballpark for the particular employer you’re talking to.  The above actions torpedo your candidacy big time.  In effect, you’re saying to the employer, “Forget about everything I said and did to make you want me – this is what I’m really like.”

They need you to perform when you get the job. The search is over, you’ve inked the contract, champagne corks are popping and the hiring company is excited. It’s been a long job search.  You feel exhausted.  The first day of work comes and you’re a no-show.  Someone completely different from the person they interviewed shows up.  The spark, the attitude, that drive – they’re missing.  The candidate?  DOA.  Nothing is a larger disappointment.  You create an image during the interviewing process – you’ve got to live up to it on the job.  Don’t make your recruiter look like a liar.

You don’t get placed, they don’t get paid. Recognize that it’s a buyer’s market for talent right now.  Many recruiters are working strictly on a commission with much less front money (if any) than they received 18 months ago.  If this were a reality show in the UK it might be called “Strictly Come Recruiting.”  The recruiter needs to complete the search and fill the job with the best possible candidate – someone who will be a great living, breathing advertisement for the recruiter’s skills.  That’s you, ducks.  The really memorable candidates for recruiters are people who perform and lead the employer back to the recruiter for seconds, thirds, and more.

When you’re hired and perform for the employer, you’re also cementing yourself as a winner in the mind of the recruiter – which will come in quite handy when you’re ready for the next opportunity.